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How Not to Market Online

October 30, 2009 by Cathy Stucker

ethicsThe other day I got an email with an offer that looked interesting. I clicked on the link and scanned the sales page, looking for the price. It was one of those looooong sales letters, but I found the price, read the terms and decided that the product was worth $9.95, especially with free shipping.

I entered my payment information and clicked submit. That is when the bad things started happening. [Read more…]

Filed Under: Marketing, Online Business Tagged With: customer service, Internet Marketing, online marketing

Useful Fluff

December 11, 2008 by Cathy Stucker

fluffy1.jpgAre you holding back a product because you think it doesn’t have enough content? Although there is no set length for a book, ebook, audio program, home study course or other content, people do make judgments about the value based in part on the amount of content provided. Size matters.

Some people deal with this by adding fluff: They make the margins extra wide, double-space everything, use a large font and make what they have written take up more space. Others add pages of useless garbage, such as one product I bought that had page after page of photocopied junk that added nothing of value. Or they bonus the offer with a collection of ebooks that have nothing to offer. People see through these stupid content tricks.

Several years ago, I coined the phrase “useful fluff,” meaning stuff you can add to fill out a product and make it larger, but only if it is useful and of value to your customers. One client who used this advice doubled the price of her manual, and doubled the number of sales, too.

The idea of useful fluff is to add more volume without adding a ton of extra work. Here are some examples of useful fluff: [Read more…]

Filed Under: Creating Information Products Tagged With: content, E-book, Internet Marketing, Product, Public domain, Resell rights

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