“work hard. have fun. make history.” Those words greet you as you enter Amazon.com’s PHX6 Fulfillment Center in Phoenix, AZ. Amazon.com has well over 100 fulfillment centers around the world, working around the clock to ship to customers. On Cyber Monday 2014, Amazon received 436 orders per second. How do they get all of those products out the door? I got a better idea of how it all works when I recently toured PHX6.

I have been selling books via Amazon Advantage since 2000, and I have been a customer even longer. As an Amazon fangirl, when they started offering tours of some of their fulfillment centers, I jumped at the chance. Apparently I didn’t jump quite fast enough, though—the earliest date available was one year away. Last week, that date finally arrived.
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