The Mystery Shopper’s MANUAL
How to get paid to shop in your favorite stores,
eat in your favorite restaurants, and more!
The Complete How-To Guide!
Includes Contact Information for More Than 100
Companies Hiring Mystery Shoppers.
The only book endorsed by the
Mystery Shopping Providers Association!
www.MysteryShop.org
Mystery shopping is a fun way to make extra money while providing valuable customer
service information to businesses. Mystery shoppers get paid to shop in their favorite
stores, eat in their favorite restaurants, get their hair cut, go to the movies, do their
grocery shopping, put gas in their cars, stay at hotels and resorts and more!
This book is the complete reference for launching a mystery shopping career.
The Manual features a step-by-step plan to becoming a successful professional shopper.
It tells what mystery shopping is really like, and gives a realistic view of this
interesting and enjoyable job, with insider information directly from mystery shoppers
and the companies that hire them. This edition of The Mystery Shopper’s Manual has
been expanded and updated with new information for beginning and experienced
shoppers, and includes contact information for more than 100 companies hiring
shoppers. You’ll learn what mystery shopping is really like, and get a realistic view of
this interesting and enjoyable job directly from mystery shoppers and the companies
that hire them.
The Mystery Shopper's Manual has shown thousands of people—male or female,
all ages, wherever they live— how to get paid to shop part-time, full-time or spare-time. Readers may earn the cost of this book or more on the first mystery shop!
About the Author
Cathy Stucker is an experienced mystery shopper who has evaluated businesses of all
kinds, including department stores, restaurants, car dealers, dry cleaners, grocery
stores, salons and many more. Cathy has appeared on many television programs and
has been a guest on radio stations from coast to coast. She has been featured in
newspapers and magazines, including The Houston Chronicle, The Houston Business
Journal, Black Enterprise, Woman’s World and Woman's Day. Cathy Stucker is the
owner of IdeaLady.com, a site for entrepreneurs, authors, mystery shoppers and others.
The Mystery Shopper’s Manual by Cathy Stucker
ISBN: 1-888983-30-2 Price: $24.95
Paperback, 8.5" x 5.5", 256 pages
Publisher: Special Interests Publishing, 281-265-7342
Distributed to the trade by Book Clearing House, 800-431-1579
Available at IdeaLady.com, Amazon.com and through bookstores
What People are Saying About
The Mystery Shopper’s Manual
“Whether you're a novice mystery shopper or seasoned pro, this newly revised edition is a
must-have resource for achieving greater success.”
—Jeff Hall, Founder & CEO, Second To None, Inc.
Current President of the MSPA
“This is the first book that paints a true picture of the mystery shopping industry.”
—Mike Green, Vice President, Speedmark Information Services
Past President of the MSPA
“Mystery shopping, when properly executed and documented, will have a significant effect
in a business environment; from the attitude and livelihood of the staff to their impact on
future guest sales and service experiences. If you’re willing to make the commitment to
GET INVOLVED in our industry, then READ THIS MANUAL.”
—Michael Bare – ISHC, President - Bare Associates International Inc.
Co-Founder / Past President of the MSPA
“Cathy Stucker has written a well-researched book with insider information on the mystery
shopping industry—a must read for those who want to be great shoppers!”
—Lorri Kern, Founder & CEO, Kern Scheduling Services
“We tell our newly-hired office staff and shoppers to read Cathy Stucker's The Mystery
Shopper's Manual to take the MYSTERY out of mystery shopping.”
—Christopher Warzynski,Vice President, Beyond Hello Inc.
“If you read only one book about the secrets of mystery shopping, this book must be your
choice.”
—Chuck Paul, President, A Closer Look
“The Mystery Shopper's Manual is a valuable resource, with real world tips and advice from
a professional who has been there, done that. I highly recommend it.”
—John Saccheri, Founder and CEO, Mystique Shopper
“Cathy Stucker’s book reveals both the high standards shopping companies require as well
as the no-nonsense tactics that make shoppers profitable quickly. Her book is a must read
for those who want to be savvy in the mystery shopping community. “
—Paige Hall, President, The Secret Shopper Company
“If you want to know what mystery shopping companies are looking for, The Mystery
Shopper's Manual is a must read!”
—Lana L. Lenzini, Vice President, Professional Review & Operational
Shoppers
“A must-read for anyone who is serious about becoming a professional shopper and strives
to be a mystery shopping company's "first choice" for assignments.”
—Susan Seiler, President, SG Marketing Group, Inc.